Welcome to Varley Sales Shop’s FAQ page! We’ve compiled answers to the most common questions about our effortless contemporary fashion, delivery options, and shopping experience. Can’t find what you’re looking for? Our customer service team is always happy to help at [email protected].
About Our Brand
What is Varley Sales Shop’s style aesthetic?
We specialize in effortless contemporary style that blends sophistication with comfort. Our collection features modern wardrobe essentials like abstract print dresses, tailored pants, ruched sleeve tops, and lace-collared blouses – perfect for both workwear and weekend looks.
Where are your products shipped from?
All orders are carefully inspected and packaged at our headquarters in Long Beach, California before beginning their journey to you.
Product Questions
What types of clothing do you offer?
Our collection includes:
- Dresses & Skirts (including our popular neon doodle dresses)
- Knit Tops & Tees (like our perfect knit rib tees)
- Tailored Pants for workwear
- Shirts & Blouses (including lace-collared styles)
How do I choose the right size?
Each product page includes detailed size charts to help you find your perfect fit. Our contemporary styles are designed to be flattering and comfortable, with many pieces offering stretch or flowy silhouettes.
Shipping & Delivery
What shipping options do you offer?
We provide two convenient options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: On orders over $50 via EMS (15-25 business days after dispatch)
Do you ship internationally?
Yes! We ship worldwide with just a few exceptions (certain Asian and remote regions). Please note that customs fees may apply for international orders.
How can I track my order?
Once your order ships, you’ll receive tracking information via email so you can follow your fashion finds every step of the way to your wardrobe.
Payments
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to ensure your payment details are always protected.
Returns & Exchanges
What is your return policy?
We offer easy returns within 15 days of delivery if something doesn’t work with your personal style. Items must be in original condition with tags attached.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details, and we’ll guide you through the simple process.
Customer Service
How can I contact customer service?
Our friendly team is ready to help at [email protected]. We’re committed to making your shopping experience as polished as our collections.
What are your business hours?
Our customer service team is available Monday-Friday, 9am-5pm PST. Emails received outside these hours will be answered the next business day.
Happy styling!
The Varley Sales Shop Team